Listed below is our full list of terms and conditions. Please make sure to read over everything carefully before booking your appointment. 

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Terms and Conditions

SuperShine Mobile Detailing must conduct an in-person consultation with you and the vehicle before we can provide you the total cost and estimate the time before we will accept a job. We reserve the right to adjust any over-the-phone cost or time estimate after we have visually inspected your vehicle. If the vehicle condition changes between the time the vehicle was inspected and the scheduled appointment, the cost of service may change and you will be notified to get approval prior to work starting.

If you have extra/special requests please let us know at the time the service order is written. Any alterations or changes after the initial service package order has been issued may result in an extra charge. Any alterations or charges to the initial service package order must be approved in writing between you and SuperShine Mobile Detailing before any extra work begins. Any changes to fees and/or time, be it verbal or in writing, will not affect the substance of this agreement and all the terms herein will still apply with the new rate and/or time.

 

Paint Correction, Polishing & Scratch Removal

Paint correction by its definition is the removal of defects in the paint surface of the vehicle. 

Some scratches may be too deep to remove safely. We will always do our best to minimize them but at the risk of removing too much clear coat, we will always err on the side of caution. It is better to live with a scratch VS taking away too much clear coat. There is only so much clear coat on a vehicle and it can be very easy to remove too much material. Once the clear coat is breached and removed, the vehicle panel will need to be repainted. 

The amount of labor your vehicle needs to get it looking its best is different for every vehicle. That is why we can never quote you a flat rate price over the phone or on the internet. 

 

Pre-existing Damages

It is difficult to find pre-existing damages during the initial vehicle inspection, some vehicles, tend to have interior components that are broken, scratched, worn out, faded, don’t work or become loose and cracked without the owner’s knowledge, therefore SuperShine Mobile Detailing find any items that are not working properly, worn, scratched, cracked, faded, or broken we will bring it to your attention, therefore you agree not to hold SuperShine Mobile Detailing responsible for any pre-existing damages to your car.

Dirt can hide swirl marks, scratches, dings, paint chips, fine lines and marks, should SuperShine Mobile Detailing find any exterior imperfections, we will make you aware, however SuperShine Mobile Detailing will not be responsible for correcting these pre-existing paint imperfections if your service does not include it. Also, during the course of paint correction, other paint defects may become evident and we will not be responsible for these pre-existing paint imperfections; smaller scratches, swirls and other defects tend to hide and mask more serious and deeper scratches that will then be more easily seen after paint correction. SuperShine Mobile Detailing will not be held responsible should we find pre-existing paint imperfection during our normal course of detailing that you were not aware.

 

Remove Personal Items

Please remove all personal items prior to your appointment. Although we will take the utmost care with anything left inside your vehicle, we cannot be held responsible for any personal items left behind.

 

Child Seats

Due to child safety and liability reasons, we will not remove or replace car seats under any circumstances. We ask that our clients remove car seats and booster seats prior to appointment. Should the car seat be left in the vehicle we will do our best to clean around the car seat but can’t promise your total satisfaction

 

Contact Us

If you have any questions on the above, feel free to contact us at (601)-830-2768 or email us at supershinedetails1@gmail.com and we’ll get back to you as soon as possible!